There are many reasons to want to quit Amazon. Maybe you're worried by the fact that one company dominates the book-selling industry, so their trade wars dramatically affect what books you can buy. Maybe you're weirded out by the fact that when a tech reporter was recently asked "Is it possible to buy used books on the internet without buying from Amazon?" he said "It's certainly not easy" -- because Amazon owns Abe.com, Book Depository, and everything else. Maybe you're still haunted -- as I am! -- by the fact that Amazon secretly removed Orwell's 1984 from people's Kindles in 2009.
Maybe you're disturbed that Amazon creates "intolerable" working conditions, where people are punished for taking sick days and have to camp outside the workplace. Maybe it bothers you that pickers are under constant surveillance and can't talk to one another or sit as they walk the 10-12 miles usually demanded per shift. Maybe you're outraged that in addition to all the other pressures, Amazon requires temporary low-paid workers to sign 18-month non-compete clauses, so they can't get another job if they quit.
Maybe you're annoyed that the low prices are partly attributable to the fact that Amazon isn't really selling you things, it's more using things to collect your data, which they make a profit off of. Maybe you dread a future in which Amazon can charge you more because your browsing or buying habits put you in a high-flyer category.
Even if none of that matters to you: doesn't it just creep you out one private online company is going to completely control the economy of medium-sized durable goods and five of them will control ... everything?
For many people, quitting Amazon isn't easy. I get it. Everyone has things they rely on to make the chaos of modern life manageable, and I'm not here to tell you what to do. These are just some nudges from someone who loves you. Most of these options are marginally more expensive, so if you're poor, you're off the hook -- this is for people who can afford a few extra dollars.
First: what are you buying? I am often a little unclear what, exactly, people buy so much of on Amazon. Books, groceries, and ... what exactly? Let's call that last category "everything else."
Books: The number of book-related sites and apps that Amazon has purchased truly verges into the dystopian future category. There used to be an app called Stanza you could use to read free Gutenberg books: Amazon bought it and closed it down. There used to be Audible for audiobooks: Amazon bought it. As mentioned above, people often try to use Abe.com and Book Depository: Amazon owns both of these.
My advice: if you're buying hardcopies new, you can use good old Barnes and Noble in the US or Indigo.ca in Canada. If you're buying used books, you can use Biblio.com. For e-books, I use Kobo.com with the Kobo app. There's also the Nook, which I know nothing about. Of course the best thing is to buy your books at a bookstore. I am crazy enough to intentionally travel out to bookstores to see if they have what I want before going and buying it online, but I don't expect that level of commitment from everyone.
Groceries: Especially with food, the more you buy in a store near your home the better. Won't you hate it if all your grocery stores go out of business? But I know, sometimes you need heavy and cumbersome things. I don't have a car, so I sympathize. It depends a lot where you live, but in many communities there are delivery services that specialized in groceries. Even in the poor run-down town of Rockville, CT, where my mom lived, there was PeaPod, associated with Stop & Shop.
Yes, these services often come with a fee, and yes the prices are often higher. That's what happens when the delivery people are getting paid and the company is trying to make a profit in the old-fashioned way, by selling you things. If you can't afford it, no judgment!
Everything else: I don't have a lot of experience with everything else. I never buy clothes online, because everything fits me weirdly and I have to try stuff on. I spend a lot of money on things like lunch and coffee and wine, but as we've discussed, I am sick of stuff in general and want less of it, not more, so I don't buy a lot of things.
But really, if you can't get to a store, almost every major retailer will sell you you things online. You can buy things online from Target, and Bed Bath and Beyond, and Best Buy, and a million clothing stores.
It's true that shopping this way can be a pain. You have to get different things from different places, and it costs more in shipping, and it's more of a hassle. I tried to buy a book directly from Duke University Press recently, because it wasn't available on Indigo, and weeks later I got some kind of slip about paying for customs, and I went online and did that, but I still don't have the book. Who knows what happened.
That's why I am not judging. I recently read that book about Not Giving A Fuck that people are talking about, and one thing in it that I liked was about how life was always pain, you just had to choose the kind of pain you were best at dealing with, the kind of pain you wanted. For me, quitting Amazon is bearable pain. It's a pain I can absorb easily, not like giving up Pinot Grigio. As always, your mileage may vary.
Showing posts with label shopping. Show all posts
Showing posts with label shopping. Show all posts
Tuesday, July 24, 2018
Tuesday, May 8, 2018
Why Do Canadians Love Consumer Loyalty Programs?
When I moved here in 2004, one thing I did not anticipate about Life In Canada was the ubiquity of consumer loyalty programs. As Canadians well know, these fall into two categories: there is the Mother Of All Loyalty Programs, the so-called "Air Miles" program, and then there are the zillions of smaller ones, like Canadian Tire Dollars, Shoppers' Drug Mart Optimum cards, and endless coffee punch cards. My university eateries even have a punch card loyalty program for soup.
I generally don't participate in consumer loyalty programs. I'd like to say this for high-minded reasons related to surveillance and resistance, and sure, that's part of it, but the real reason is that I'm trying to get on with my fucking life. I don't know how people have the patience and mental energy to carry around all these cards and fish them out of their wallets at the appropriate moment, never mind waiting for every other patron in front of them to do the same. Am I the only person who wants to die when I'm behind seven people in the LCBO line and the cashier says "Air Miles"? and the customer is like 'Oh ... yeah ... uh ... wait ... I can't ... um ... hold on ... can you do it with my phone number?"
I know there are loyalty programs in the US, and people use them at the grocery store, but somehow the whole thing takes on a different texture here. If you're not Canadian, you might not appreciate the way loyalty programs are such a centrality of life here.
The "Air Miles" program sounds like something to do with frequent flyer miles -- and when I first moved here I kept confusing it with "Aeroplan," which is the actual miles program associated with Air Canada. But AirMiles is everything. You get points on different kinds of purchases and then you spend them on all kinds of things.
News and controversy about loyalty programs regularly feature on the front news page of the CBC webpage, and in recent years the rewards of Air Miles have been big news. It used to be that Air Miles didn't expire, and then in 2016 it was announced that they would, so people would lose miles received before 2012. People were enraged, and the company backed down. Then the federal government stepped in and said that loyalty programs can't have expiration dates. The Air Miles people were also accused of shenanigans, where you could only see the big rewards if you didn't have enough points for them, and later they disappeared. Then last year people started stealing Optimum points. I don't know how this works, but it's like you're racking up points at home in Sastaktoon and someone goes and spends your points in Quebec.
This corner of Canadian culture gives me mixed feelings. For one thing, seeing news stories like "Thieves steal millions of PC Optimum points" as headline news, I often go through a two-step emotional response. First, I feel a wash of gratitude, that I am lucky enough to live in a country so peaceful and prosperous that "Thieves steal loyalty program points" is big-time, national news. But then, there are newsworthy things happening in Canada, and sometimes I learn about Canadian news related to Indigenous people or foreign policy in The Guardian. So I'm like, Wait, why wasn't this covered at home? Why are we reading about loyalty points?
More fundamentally, I'm ambivalent about the kind of sensible Canadian frugality that seems to motivate the careful, ongoing, attentive use of loyalty programs. Canadian frugality is so different from American profligacy. These are, I think, deeply rooted cultural differences. Go to Buffalo and you'll see block after block of huge, beautiful Victorian houses, made of wood, with high ceilings. Cross into Ontario, and you'll see houses made of brick, with small, cozy living rooms, perfect for keeping warm in a cold climate. Even in the late 1800s, Americans were thinking Go Big Or Go Home.
I admire Canadian frugality -- it is probably linked to all kinds of other wonderful Canadian qualities like generosity and good sense -- but I cannot see myself reflected in it. I know that by punching 12 punches in a card I can get a free cup of coffee, but I just don't care. Sure, at this point I'm lucky to make enough money that I can just pay for the extra cup, but honestly I wasn't frugal in this way when I was a waitress and a grad student and trying to help my poor, widowed mother. I'd rather ratchet down my living standard altogether, or go without the extra cup of coffee, than attend to the ways that I can incrementally make things better by paying careful attention over time.
My reluctance to participate in loyalty programs is a source of ongoing interpersonal awkwardness for me, especially buying coffee on campus. The efficient and helpful people who work in food services here are always like "Coffee card?" and I'm like "No, thank you," and sometimes they ask "Why not?" and I try to explain "I can't handle keeping track of all those cards" -- and then we look at each other with mutual misunderstanding. It always reminds me of when an American colleague came to visit our Department, and went to buy wine at the LCBO, and the cashier said, "Air Miles"? And she, befuddled by what this could mean, answered "Sorry, I don't know what you're talking about. I'm not even from this country."
Tuesday, October 10, 2017
I Went Down The Ethical Cell Phone Rabbit Hole
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| Fairphone: modularity FTW. |
I want a new phone. I don't need a new phone. I have a perfectly serviceable iPhone 6 that is about two and a half years old. But I never liked my iPhone 6. It's too big for me: I can't use it with one hand, which drives me crazy when I'm using it to read a book or when I'm trying to keep one hand in my pocket because it's freezing outside. When I got it, they hadn't had the brainstorm of the iPhone SE normal-size-phone concept. I also want a new phone because, like everyone else, I am a cog in the consumer paradise machine we are all caught up in.
I know that getting a new phone would be ridiculous along several dimensions. The most obvious is the negative impact that new phones have on the world. Some of these are obvious environmental impacts. But there are also issues related to conflict mines, where profits from minerals fund violence and war, children are working in dangerous conditions, workers sometimes handle toxic chemicals in contexts where workers have few protections. These latter impacts are negative impacts directly on people.
I often think about electronic gadget production when I'm teaching about theories of ownership in philosophy class. In one theory, ownership is historical. You have a right to what you get through voluntary exchanges, and the state of wealth distribution is just when it arises out of such exchanges. When exchanges are unjust -- through slavery or coercion or stealing or whatever -- the just distribution is the one that would have resulted had those injustices not happened.
As we've discussed before, it seems that if you take this literally, you'd end up with some dramatic conclusions, like the obligation for all non-Indigenous people to leave North America. But there are also smaller questions, like what about your phone?
I got my phone by paying for it in a voluntary transaction, but if you trace all the elements of the phone back, you get slavery and coercion and all the other things. What would it mean to truly own your phone under this theory of ownership?
Thinking about all this, I decided to see if there was an ethical phone available. I searched (with Duck Duck Go!) for "ethical cell phone." I found a lot of bad news, but I also found a phone. The "Fairphone." The Fairphone is an "ethical, modular smartphone." It's modular so that when it breaks, you can fix it easily, and use it longer, and recycle the parts. It's "ethical" in the sense of the supply chain and worker conditions.
The complexity of the phone situation really comes to light when you see how many challenges Fairphone encounters. According to this article, they have sourced four out of thirty minerals in an ethical way. There is still child labor in the supply chain, because they get some minerals from the Democratic Republic of the Congo. Tin mining is still hugely environmentally destructive, even when done in a better way. The article concludes that Fairphone is making great progress, but still the concept of "ethical smartphone" is an oxymoron.
I probably wouldn't love the Fairphone. It's not a very attractive object, which is not surprising given that there's no Jonathan Ive equivalent hovering over everyone insisting on beauty. But whatever. It doesn't matter, because, surprise, surprise! the Fairphone doesn't even exist in North America. It's only available for Europeans.
Obviously, the thing to do is to not get a new phone. Compared to a lot of people, I don't even use my phone that much, so it's a testament to the power of advertising and consumerism that I'm even finding that any kind of challenge.
Monday, September 11, 2017
Can The Pursuit Of Pleasure Be An Addiction If It's Also Normal Human Life?
When I saw this headline -- "The pursuit of pleasure is a modern-day addiction -- I thought the piece might be some kind of joke or parody.
I mean, I know some people have expanded the scope of "addition" so that it includes things like shopping and carbohydrates, and I know other people can get agitated about that expansion, as if it implies that a chocolate habit and a cocaine habit are somehow on a par. But at least shopping and carbohydrates are actual specific things. And there's no question that these things can be "addictive" in the sense that the more you get the get the more you want.
But pleasure? I mean, that's not a thing you do or ingest, it's more a part of the human experience. How can you be addicted to a part of the human experience? Plus, isn't pleasure the mechanism through which those other things become so habit-forming? What does it mean to reduce the addiction to the very mechanism that makes them work?
I'm no expert on human psychobiology, but isn't pleasure supposed to be one of the main motivating forces of life? Isn't the pursuit of pleasure one of the central reasons people do things? How could it also be a pathological addiction?
And finally, what's a life without pleasure? The author of the piece, Robert Lustig is famous for his view that sugar is a poison. So is the idea that anything pleasurable is also bad? So .. even healthy food shouldn't be consumed because it is enjoyable to eat? WTF?
When I read the piece, it didn't seem quite as absurd as I thought it would be. When you get past the headline, there are more specific examples of ways in which particular pleasures are out of control. A fondness for soda leads to the "big gulp"; the love of likes leads to chronic Instagram checking. Constant stress and anxiety create the backdrop in which we're in constant need of the feel good chemicals in our brain, just to feel OK. To get the feel good chemicals, we do more and more of the "pleasure things," and get less and less out of them, and so on and so on. I guess you could describe that as being addicted to pleasure.
As regular readers of this blog may expect, I can never read things like this without thinking of the ways that these effects are sort of built into the whole capitalist system. What's more successful in capitalism than a commodity that the more people have of them the more they want? Armies of food technologists work day and night to bring about exactly this state of affairs. Whole university departments exist to train people how to do it. How is it surprising that this is where we've ended up?
Later in the essay, Lustig goes back to the more general idea that somehow it's pleasure itself that is the problem, and there he says that to live the right way we should seek "happiness" rather than pleasure. It's funny, because I was just getting ready to teach Mill, and we were going to talk about his "greatest happiness principle" where he says that "actions are right in proportion as they tend to promote happiness, wrong as they tend to produce the reverse of happiness. By happiness is intended pleasure, and the absence of pain; by unhappiness pain, and the privation of pleasure.” So maybe Mill things happiness and pleasure are the same, or at least that he thinks we can use the words interchangeably. On the other hand, Mill famously distinguished between "higher" and "lower" pleasures so who knows.
Lustig says that "the more pleasure you seek, the more unhappy you get and the more likelihood you will slide into addiction or depression" and that "our ability to perceive happiness has been sabotaged by our modern incessant quest for pleasure, which our consumer culture has made all too easy to satisfy."
I see what he's getting at, but there seems to me something strange about the formulation. People have always sought pleasure, haven't they? So it's the world that's changing, not human nature. It seems to me like we just have a lot more easy sources of pleasure. As we've long said on this blog, easy sources of pleasure are difficult for humans: you think you want treats, but by definition a treat is a thing you don't get all the time. So.. how do you keep it in check? Before you know it, it you've cascaded into a misery of self-denial, living both as tyrant and supplicant, begging yourself for those treats that you yourself decided you can't have too much of.
But again, I think people have always been like that. It's OK to love pleasure. It's our modern surroundings that are the problem, not us.
I mean, I know some people have expanded the scope of "addition" so that it includes things like shopping and carbohydrates, and I know other people can get agitated about that expansion, as if it implies that a chocolate habit and a cocaine habit are somehow on a par. But at least shopping and carbohydrates are actual specific things. And there's no question that these things can be "addictive" in the sense that the more you get the get the more you want.
But pleasure? I mean, that's not a thing you do or ingest, it's more a part of the human experience. How can you be addicted to a part of the human experience? Plus, isn't pleasure the mechanism through which those other things become so habit-forming? What does it mean to reduce the addiction to the very mechanism that makes them work?
I'm no expert on human psychobiology, but isn't pleasure supposed to be one of the main motivating forces of life? Isn't the pursuit of pleasure one of the central reasons people do things? How could it also be a pathological addiction?
And finally, what's a life without pleasure? The author of the piece, Robert Lustig is famous for his view that sugar is a poison. So is the idea that anything pleasurable is also bad? So .. even healthy food shouldn't be consumed because it is enjoyable to eat? WTF?
When I read the piece, it didn't seem quite as absurd as I thought it would be. When you get past the headline, there are more specific examples of ways in which particular pleasures are out of control. A fondness for soda leads to the "big gulp"; the love of likes leads to chronic Instagram checking. Constant stress and anxiety create the backdrop in which we're in constant need of the feel good chemicals in our brain, just to feel OK. To get the feel good chemicals, we do more and more of the "pleasure things," and get less and less out of them, and so on and so on. I guess you could describe that as being addicted to pleasure.
As regular readers of this blog may expect, I can never read things like this without thinking of the ways that these effects are sort of built into the whole capitalist system. What's more successful in capitalism than a commodity that the more people have of them the more they want? Armies of food technologists work day and night to bring about exactly this state of affairs. Whole university departments exist to train people how to do it. How is it surprising that this is where we've ended up?
Later in the essay, Lustig goes back to the more general idea that somehow it's pleasure itself that is the problem, and there he says that to live the right way we should seek "happiness" rather than pleasure. It's funny, because I was just getting ready to teach Mill, and we were going to talk about his "greatest happiness principle" where he says that "actions are right in proportion as they tend to promote happiness, wrong as they tend to produce the reverse of happiness. By happiness is intended pleasure, and the absence of pain; by unhappiness pain, and the privation of pleasure.” So maybe Mill things happiness and pleasure are the same, or at least that he thinks we can use the words interchangeably. On the other hand, Mill famously distinguished between "higher" and "lower" pleasures so who knows.
Lustig says that "the more pleasure you seek, the more unhappy you get and the more likelihood you will slide into addiction or depression" and that "our ability to perceive happiness has been sabotaged by our modern incessant quest for pleasure, which our consumer culture has made all too easy to satisfy."
I see what he's getting at, but there seems to me something strange about the formulation. People have always sought pleasure, haven't they? So it's the world that's changing, not human nature. It seems to me like we just have a lot more easy sources of pleasure. As we've long said on this blog, easy sources of pleasure are difficult for humans: you think you want treats, but by definition a treat is a thing you don't get all the time. So.. how do you keep it in check? Before you know it, it you've cascaded into a misery of self-denial, living both as tyrant and supplicant, begging yourself for those treats that you yourself decided you can't have too much of.
But again, I think people have always been like that. It's OK to love pleasure. It's our modern surroundings that are the problem, not us.
Tuesday, April 4, 2017
Consumer Micromanagement
One of the things I don't like about modern life is what I think of as "consumer micromanagement" -- by which I mean the way people who are selling me things are able track my choices and alter their goods and content in response. While it may seem to them like profit management and capitalism business as usual, the effect I feel in my life is to make me into a worse version of myself.
Before your individual choices were tracked, it was possible for your consumer dollar to express an interest in a bundle of things, appropriately bundled. A bundle of things that might range from the easy to the challenging, or the stupid to the complex, or the childish to the sophisticated, or the bad to the good. And even if you sometimes lapsed into choosing the easy, the stupid, the childish, and the bad, you could feel like in the larger scheme of things you were at least supporting something that was, on balance, OK.
Now that choices are tracked, it's no longer like that. Now if you choose the easy, the stupid, the childish, and the bad, the goods or content provider you are dealing with will take that as a sign that they should be providing -- and providing only -- the easy, the stupid, the childish, and the bad.
Here are a few examples.
1. In the news
I like to read the news. When I'm tired or depressed, I often click on what is easy and the stupid. But that doesn't mean I want my newspaper to stop providing the challenging and the complex. On the contrary.
It used to be that I could buy the New York Times or the local paper -- and know that I was, in a sense, throwing my consumer dollar toward the mix of things they had.
If I was feeling low energy, I might head immediately to the comics, or study the "boldface names," or peruse the letters to the editor. I might not study the long article about the what's going on in Egypt or Syria. But I was happy to know it was there, glad to feel I could read it later or read a relevantly similar story some other day, and satisfied to know that in purchasing the paper I had expressed this full range of preferences.
Well, those halcyon days are over. If you read the news online, everyone knows immediately whether you clicked on the comics and whether you failed to inform yourself about something complicated or sophisticated. News providers being part of capitalism, they draw the obvious inference: they should run more comics -- or, in the modern situation, more listicles -- and less of all that other boring stuff.
2. In the bookstore
Bookstores used to go out of their way to stock a range of things, perhaps with the intelligent thought that people shopping for mystery stories might still enjoy the experience of being around books about Milton or quantum physics or the history of Mesopotamia.
Now, I realize that for a long time a store might know which books it's selling more of. But before the tracking mania, book industry people actually went out of their way to craft an audience. They didn't assume that a person, having bought seventeen light mystery-reading books in a row, would just want to read more like mystery-reading. They assumed, correctly, that people who read books could be interested in anything. Now, it's more like "Oh, we know what to print and stock -- we'll print and stock things like the things people have already bought!"
3. At the grocery store
Sometimes I buy tofu and yogurt and cashews. Sometimes I buy candy. I'm always paranoid that if I don't buy expensive blueberries or my preferred kind of feta cheese, that next time it won't be there. In a paranoid way, I have to shop for what I think I might want to shop for later. It's exhausting. If the store just had some vague sense that the things they were buying were the things their customers were purchasing, at least I wouldn't to worry in such a fine-grained kind of way.
I know we can't go back to the days when my dollar just expressed a general approval of some general range of things and not some specific version of myself at a specific time and place. But maybe we can just chill a little with the specificity.
Before your individual choices were tracked, it was possible for your consumer dollar to express an interest in a bundle of things, appropriately bundled. A bundle of things that might range from the easy to the challenging, or the stupid to the complex, or the childish to the sophisticated, or the bad to the good. And even if you sometimes lapsed into choosing the easy, the stupid, the childish, and the bad, you could feel like in the larger scheme of things you were at least supporting something that was, on balance, OK.
Now that choices are tracked, it's no longer like that. Now if you choose the easy, the stupid, the childish, and the bad, the goods or content provider you are dealing with will take that as a sign that they should be providing -- and providing only -- the easy, the stupid, the childish, and the bad.
Here are a few examples.
1. In the news
I like to read the news. When I'm tired or depressed, I often click on what is easy and the stupid. But that doesn't mean I want my newspaper to stop providing the challenging and the complex. On the contrary.
It used to be that I could buy the New York Times or the local paper -- and know that I was, in a sense, throwing my consumer dollar toward the mix of things they had.
If I was feeling low energy, I might head immediately to the comics, or study the "boldface names," or peruse the letters to the editor. I might not study the long article about the what's going on in Egypt or Syria. But I was happy to know it was there, glad to feel I could read it later or read a relevantly similar story some other day, and satisfied to know that in purchasing the paper I had expressed this full range of preferences.
Well, those halcyon days are over. If you read the news online, everyone knows immediately whether you clicked on the comics and whether you failed to inform yourself about something complicated or sophisticated. News providers being part of capitalism, they draw the obvious inference: they should run more comics -- or, in the modern situation, more listicles -- and less of all that other boring stuff.
2. In the bookstore
Bookstores used to go out of their way to stock a range of things, perhaps with the intelligent thought that people shopping for mystery stories might still enjoy the experience of being around books about Milton or quantum physics or the history of Mesopotamia.
Now, I realize that for a long time a store might know which books it's selling more of. But before the tracking mania, book industry people actually went out of their way to craft an audience. They didn't assume that a person, having bought seventeen light mystery-reading books in a row, would just want to read more like mystery-reading. They assumed, correctly, that people who read books could be interested in anything. Now, it's more like "Oh, we know what to print and stock -- we'll print and stock things like the things people have already bought!"
3. At the grocery store
Sometimes I buy tofu and yogurt and cashews. Sometimes I buy candy. I'm always paranoid that if I don't buy expensive blueberries or my preferred kind of feta cheese, that next time it won't be there. In a paranoid way, I have to shop for what I think I might want to shop for later. It's exhausting. If the store just had some vague sense that the things they were buying were the things their customers were purchasing, at least I wouldn't to worry in such a fine-grained kind of way.
I know we can't go back to the days when my dollar just expressed a general approval of some general range of things and not some specific version of myself at a specific time and place. But maybe we can just chill a little with the specificity.
Tuesday, August 23, 2016
Guest Post: The Dream Of The Unvalenced Style Object And The Ill-Fated Honda Crosstour
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| The Lotto RECORD VII W |
This guest post is by my former co-blogger at Commonwealth and Commonwealth, Captain Colossal aka Felix Kent.
Who are the people who bought the Honda Crosstour, which ceased production in 2015? I have thoughts, but they are probably wrong. My qualifications: I drove the Honda Crosstour for almost a full day, which, given the sales figures cited in Car and Driver’s April 2015 obituary for the Crosstour, puts me ahead of most Americans. I am a Honda enthusiast. The only two cars I have owned have been Honda Civics and barring startling change in either Honda design or my own financial circumstances, I will buy a new Civic at 12-20 year intervals for the rest of my life. (The current Civic is probably the only two-door I will buy, though, which means that my car choices will only become even less remarkable over the course of my life.) I once spent a week being driven to elementary school in a series of incredibly exotic cars that included an Aston Martin and two different Rolls Royces because of an unlikely collision of circumstances (I was staying with my mother’s rich friend). These are not good qualifications, but it doesn’t matter because I don’t really plan on answering the question.
Here is how I came to drive a Honda Crosstour. At 7:30 in the morning I took my two-door Honda Civic in for its 60,000 mile service. I was going to make the service an excuse to call in late to work and sit in the brand new renovated lounge area with proprietary Honda television that my Honda dealership recently installed as its service center and surf the internet until I had forgotten who and where I was. But I was told that the service would take all day, that the service would cost three times as much as my most lavish estimate, and that I was eligible for a loaner car.
I am a bad driver, and for that reason I don’t like driving other people’s cars. I drove for one year in my twenties and then I gave up driving again until I was thirty-five because it freaked me out too much. But I actually had to drive somewhere that day and I had had too many awkward conversations with the dealership’s shuttle drivers in the last few months as the result of a rash of tire punctures and also I was still discombobulated from the early hour. So I accepted the gleaming white Honda Crosstour loaner car and was taught how to start it with a button. It felt like a scam, the whole thing, especially when they told me that I was eligible for an upgrade and if I traded my car in in the next 30 days they would refund the price of the service as well as give me an above-market trade-in value. (A month after I bought my current car the dealership started sending me letters suggesting that I might want another better, newer car.)
The thing that it felt the most like was one of those movies where the hero swaps bodies with somebody else. There I was, and the controls were more or less the same, but different and the steering wheel was different. The steering wheel was actually my favorite part of the Crosstour. I don’t know if it was really leather-wrapped or if it was a synthetic leather-like substance, but the thick braided grip around the edge of the steering wheel was very comforting. My steering wheel is rubbery and sometimes when I get nervous I gouge out small piece with my fingernails. My car, to be frank, looks terrible. There is a scratch along the side, and the bumper gives the impression that I drive with reckless abandon, which is untrue. I’m just not good at judging distances. And now I was in the Crosstour and everything was so big. The back window was so far away. The side and rear cameras made me feel that I was living in some kind of virtual reality, and I found that destabilizing. (I don’t like to wear sunglasses when I drive because the extra layer of lens is too complicating.)
And there I was, puttering around in this gleaming unmarked Crosstour and wondering who the hell would decide that this was the car of their dreams. It was a weird mix of the fancy and the unfancy. There were seat warmers. I didn’t like the seat warmers, especially because I didn’t realize mine was on at first and then when I did realize it I didn’t know how to turn it off. There was an AC control that purported to allow you to set the precise degree of cooling. And it was huge. But it didn’t feel luxurious. Partly that was because I thought it was so ugly. It was the kind of car that has a small or at least normal-sized car shape, and then when you get up close to it it turns out to be large. But not so large as to be comical, not so large as to be obviously a joke, just large enough to be constantly disorienting. Which is my least favorite genre of car. Along the same lines, the chair returned to an extreme reclining position every time I turned off the engine, so every time I turned it on I had to crank it upright again so I could drive the way I like to, in the manner of an eighty year old.
It turns out nobody thinks the Crosstour is the car of their dreams, or at least only a statistically and capitalistically insignificant portion of the population thinks that. That segment was out in force in the comments to the Car and Driver article, talking about the secret excellence of the Crosstour. One person was taking pleasure in how the demise of the Crosstour would give the extant ones rarity value. One person was asking, plaintively, what happened to owners of the Crosstour once it was discontinued, which is a beautiful question.
The Crosstour made me think of the Lotto brand sneakers I had my mother buy me when I was eleven or so. I knew my previous sneakers were uncool. I also knew that I was uncool. If I showed up in school in sneakers that were actively cool, it would be too obvious that I was striving to fit in. If I showed up in school with sneakers that were the same as I had previously worn, I would be stuck where I was. No, I needed to find something new, I needed to find something unvalenced. Lotto — I had never seen anyone wearing Lotto sneakers. But of course the out-of-left-field choice only reinforced everything that everybody already knew about me. Nothing is actually unvalenced; it’s just that sometimes you haven’t done the math.
There are people that have the courage of their convictions and love their Crosstours, but if I had bought a Crosstour I wouldn’t have been one of them. Which is why I have given up trying and why when I bought a car I bought a Civic, so ubiquitous that it admits its defeat up front. Also, for a car, it’s pretty cheap. Which is nice, except when you’ve been scammed into paying too much for your 60,000 mile tuneup. I complained, at the end when I had turned in the Crosstour. I said that they should have told me when I scheduled the appointment how much it would cost. Oh, the guy said, well, how about I take ten percent off? I really appreciate, he said, the chance to make this right. I was just happy to be back in my Civic. I love my Civic.
Tuesday, August 2, 2016
Why Is Cash Disappearing, Just When We Need It Most?
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| Did you know: Cash Cats is a thing? |
I know things are crashing down all around us, but do you have a few minutes to listen to me talk about cash? Specifically, why is cash disappearing now, just when we need it most?
Cash offers so many huge and unappreciated benefits. For one thing, it is mostly untracked. In the surveillance state and the surveillance economy, everything you do is being watched. The government is watching. Corporations are watching. Retailers are watching. Don't you find it a little creepy being followed around the internet by targeted advertising?
I recently recommitted to using cash on a regular basis, and I found that some retailers go out of their way to make this payment method painful. I wanted to buy a simple Wüstof at Williams-Sonoma, and when I said I'd pay with cash and refrained from giving my email address, the salesclerk said, in a threatening tone, "Really? I have to warn you, you're going to get a huge receipt, it's a big pain. Is that going to be OK for you?" Luckily I carry a backpack, so the "huge receipt" was not a problem.
I know cash is now going to be trackable and whatever, but still. For now, if you're a regular person using it to buy stuff, you're basically flying under the radar.
Another benefit of cash is that it is harder to spend than other, more up-to-date forms of money. It is a bit obscure to me why this should be true, since cash is a symbol of something and not, itself, the thing. And yet cash is harder to spend. In one study, MBA students were willing to pay twice as much for something if they paid by credit card than if they had to pay with cash.
This certainly resonates with my experience. If I'm thinking about buying some sort-of-optional thing, like a piece of clothing or a new backpack or whatever, I find my feelings shift noticeably if I think about paying in cash than paying by card. There's something about handing over a wad of twenties that just hurts in a way that paying by card doesn't. In fact, I'd say that paying by card can feel downright pleasant -- and this aesthetic aspect is surely something people are thinking about when they design systems like ApplePay.
I recommitted to using cash for several reasons. I fear that if people don't use cash, cash will disappear, and I don't want that to happen. I want to incentivize the ongoing existence of cash. I use it to keep track of how much I am spending over time. I occasionally take taxi cabs in cities where drivers really really prefer cash.
But my cash quest is a lonely one. People seem to prefer cards so deeply and by such a wide margin that using cash is almost unthinkable. On campus, students use cards even to buy a cup of coffee -- they even use bank cards, where you have to wait and type in a PIN, and wait again! Aren't young people supposed to be the impatient ones?
Even though this article in the New York Times showcases research showing that because is harder to pay cash for things you end up liking them more, the researcher seems to treat the idea of cash as almost unthinkable: "I’m not saying we should revert back to cash," she says, adding that maybe there could be a buzzing noise or email associated with a transaction that would bring back the pain of paying by cash.
As with fake noises for electric cars, this makes me think how odd it is that our new frictionless systems have to build the friction back in somehow.
I live in Canada, where the cash system is working pretty well. Theres' a sensible distribution of coins and paper, no pennies, and fresh bills. I'm from the US, and whenever I come back to the US for a visit, I'm appalled by the cash situation, and especially by the ongoing inclusion of pennies in a cash transaction -- which is the main thing making carrying cash, paying with exact change, and receiving change all a huge pain in the ass.
This has gotten to the point where I have started considering the possibility that the powers-that-be are intentionally letting the US cash situation get annoying. How else to march everyone off to the promised land, where we all pay by app, there's no shady markets, there's no coins to give to people on the street, and there's 100 percent tracking and 100 percent surveillance?
Anyway, it's interesting to me to think about why modern consumers find the idea of cash so unthinkable. Is it just that carrying around some paper and metal is now an unbearable convenience? Is it self-surveillance, life-hacking style? Is it that the "pain" of paying cash is too painful, given all the other painful things going on? Is it something to do with wanting "payment" to feel like the fun of a video game?
Is it all of these things?
Tuesday, May 17, 2016
The Two Faces Of Branding
A couple of months ago I read Eddie Huang's book Fresh Off The Boat: A Memoir. If you haven't read it, it's about his life growing up as an Asian-American in the US and doing all kinds of different high-intensity activities like getting into fights, going to law school, and opening a restaurant. The book was the origin of the TV sitcom with the same name, though as I understand it the book and the show are quite different.
Of the many interesting and funny things in the book, one topic that really got me thinking had to do with brands. Brands are a big deal in this book. As a kid, Huang discovers that hip-hop culture, and the clothing associated with it, give him a way to challenge Asian-American stereotyping and racism.
Huang grows up in Florida, where his social experiences are constantly reminding him of the fact that he is seen as Asian and thus seen as being a certain kind of person with certain kinds of qualities -- many of them qualities he does not have or want. He talks about how in American movies Asian men never get the girl, and how Asians are stereotyped as deferential and non-assertive.
The racial stereotyping take many different forms, many of them social and peer-oriented, some of them professional. When he expresses his dream to become a sportscaster on ESPN, his father says, "They'll never let someone with a face like you on television." Huang thinks his father doesn't know what he's talking about. But later he has an interview with a newspaper, to do sports journalism, and the "big white guy" doing the hiring takes one look at him and says, "Oh, wow, that face ..." which turns out to mean that no athletes are going to talk to him with "that face" because he looks "... so young." He doesn't get the job.
Huang is a wound-up aggressive guy who likes to scrap with other guys, get into people's faces, and get into all kinds of trouble, and at one point he realizes that his being that way is a big problem for people. He says, "I was a loud-mouthed, brash, broken Asian how had no respect for authority in any form, whether it was parent, teacher, or country. Not only was I not white, to many people I wasn't Asian either."
Early on, Huang gravitates toward hip-hop music, style and culture, and as he grows up and learns things, he comes to realize that connecting with black American culture allows him a way into a mode that is both embracing genuine identity -- not trying to be white -- and also outspoken and non-apologetic.
And wearing clothing brands associated with hip hop culture is a big part of that: it allows him to connect with people he wants to connect with and also show people he's not the stereotype they are putting on him.
That, of course, is part of what branding is all about. I mean, if you ever read the business section of the paper and you get a glimpse in to what companies are doing when they talk about "creating and and maintaining brands," that is exactly the kind of concepts they use. The idea is to create a set of feelings and ideas around your brand so that consumers will connect with it and see the brand as representing who they are.
Somehow, when I read about branding strategy from the corporate perspective, it usually seems so dumb. I mean, the idea that some company is going to use fashion models and ad guys to link up their brand of car or vodka or shirt or whatever with some set of impressions and feelings, and the idea that you would then use those brands to express yourself -- it all seems so cynical and ridiculous, like one of those debased aspects of consumer culture that is too stupid to enter into and yet in some ways unavoidable.
But then when I read Huang's book, using brands to express yourself didn't seem stupid -- it seemed clever and interesting. Of course, part of that is because what he's using brands to do is clever and interesting, and isn't your run-of-the-mill I-have-more-money-than-you. Still, the basic concept is the same.
I guess in a way it's not surprising that you can use the tools of capitalism to sometimes do cool things. After all, sometimes the tools of capitalism are the only tools we have.
Monday, December 14, 2015
If We're So Rich, Why Do We Feel So Poor?
For the last class in my course on ethical theory this term, we discussed some passages from a book called Ethics for a Broken World. This book has a brilliant concept: it takes place in a future world that has been broken by catastrophic climate change, and presents imaginary lectures that discuss, as we do other historical periods, the philosophical writings of our era.
In the book, our world -- the world of 21st century western liberal democracies -- is called "the affluent world." Clearly, relative to the broken world, we are utterly affluent. In the broken future, there aren't enough resources for everyone to live. There are "survival bottlenecks," which necessitate "survival lotteries."
Looking back from the future, the affluence of our world seems astonishing. We have enough resources for everyone to survive, and we frequently spend enormously on gratuitous entertainments like flying around just to see new places.
Of course, you don't have to look back from a broken future to realize the affluence of 21st century western liberal democracies. We are richer than we were in the past -- maybe richer than ever before. We are richer than some countries, and way, way richer than others.
According to this, if you make more than $34,000 USD, you're in the top one percent of the world's richest people. If that's even sort of right, then in some sense, relatively speaking, we are living in an affluent society.
So why, if we are so relatively affluent, do we feel so economically crunched? Why does it seem like everyone is freaking out about not having enough money? Why is everyone so indignant about the bits of money that go into sensible projects like fighting climate change, improving elementary education, and helping refugees?
The obvious answers have to do with cost of living, changes from the status quo, and inequality. Yes, things cost a lot in modern liberal democracies, so what seems like "a lot of money" may not translate into a lot of buying power. Plus, what feels like "a lot of money" is often relative to some previous point in time, and since the economic crisis, we feel we're doing less well than a few years before. And rising inequality means "we" experience non-affluence in very different ways.
But I think there are also some subtler effects.
First, when it comes to living human life, it's not the case that "everything is relative": there are things and activities that everyone needs to survive and there and also things and activities that everyone needs just to feel part of their social and cultural world.
In our society, you need food and shelter, but you also need other things: to feel part of our social and cultural world, you have to be able to get around, you have to have access to the internet and other forms of news information, you have to have access to banking, and so on and so forth.
And here's the thing: in our society, when it comes to these things we need, it's not like there are a range of ways to do it and if you're poor you do it one way and if you're rich you do it another. It's more like -- there are pretty expensive ways to do it or you're just SOL.
For example. You want a TV? There used to be old technology that made TVs pretty expensive. Then new technology came along, and the old technology got pretty cheap. For a while there you could buy a TV with the old technology for almost nothing. Then they stopped selling those. Now it's back to a TV is a pretty expensive thing.
Same with cars, which are astronomically expensive and which you need to get around if you're not lucky enough -- and rich enough! -- to live in a densely populated area with public transit. Same with housing. Houses are bigger and nicer, so you can get a nice one if you have the money or ... not.
This is where rising inequality makes such a difference. If enough people over a certain level means consumer demand shifts, and the only version of things you can do is the expensive one. If you can't afford the expensive one, you're in trouble. This is one way we are so deeply economically interdependent, even when we don't want to be.
I think this phenomenon is part of why the post-economic crisis time feels like such a huge problem rather than a dip in an already affluent set up. When times are even a bit flush, we ramp up -- we create systems in which the things we need to do work in a certain kind of way and demand a certain level of resources.
Then when things shift down -- even a bit -- we can no longer use those systems. It is, legitimately, a crisis, even if in some sense there is still a lot of money around.
Of course, another reason that virtually everyone, at all points up the economic ladder, feels like OMG we don't have enough money has to do with this obvious but usually unspoken fact: in advanced capitalism, the whole point of the system is to make you feel like you don't have enough money.
Especially in an affluent world, where you have to convince people to buy, what is advertising, except a massive scheme to convince people that they're inadequate as they are and that they would be less inadequate if they had this or that thing?
You put it all together, it's really no wonder we're all feeling so poor. In a way we have so much, and in another way, we don't have what we need. Those things seem contradictory but in a deep sense I think they're not.
In the book, our world -- the world of 21st century western liberal democracies -- is called "the affluent world." Clearly, relative to the broken world, we are utterly affluent. In the broken future, there aren't enough resources for everyone to live. There are "survival bottlenecks," which necessitate "survival lotteries."
Looking back from the future, the affluence of our world seems astonishing. We have enough resources for everyone to survive, and we frequently spend enormously on gratuitous entertainments like flying around just to see new places.
Of course, you don't have to look back from a broken future to realize the affluence of 21st century western liberal democracies. We are richer than we were in the past -- maybe richer than ever before. We are richer than some countries, and way, way richer than others.
According to this, if you make more than $34,000 USD, you're in the top one percent of the world's richest people. If that's even sort of right, then in some sense, relatively speaking, we are living in an affluent society.
So why, if we are so relatively affluent, do we feel so economically crunched? Why does it seem like everyone is freaking out about not having enough money? Why is everyone so indignant about the bits of money that go into sensible projects like fighting climate change, improving elementary education, and helping refugees?
The obvious answers have to do with cost of living, changes from the status quo, and inequality. Yes, things cost a lot in modern liberal democracies, so what seems like "a lot of money" may not translate into a lot of buying power. Plus, what feels like "a lot of money" is often relative to some previous point in time, and since the economic crisis, we feel we're doing less well than a few years before. And rising inequality means "we" experience non-affluence in very different ways.
But I think there are also some subtler effects.
First, when it comes to living human life, it's not the case that "everything is relative": there are things and activities that everyone needs to survive and there and also things and activities that everyone needs just to feel part of their social and cultural world.
In our society, you need food and shelter, but you also need other things: to feel part of our social and cultural world, you have to be able to get around, you have to have access to the internet and other forms of news information, you have to have access to banking, and so on and so forth.
And here's the thing: in our society, when it comes to these things we need, it's not like there are a range of ways to do it and if you're poor you do it one way and if you're rich you do it another. It's more like -- there are pretty expensive ways to do it or you're just SOL.
For example. You want a TV? There used to be old technology that made TVs pretty expensive. Then new technology came along, and the old technology got pretty cheap. For a while there you could buy a TV with the old technology for almost nothing. Then they stopped selling those. Now it's back to a TV is a pretty expensive thing.
Same with cars, which are astronomically expensive and which you need to get around if you're not lucky enough -- and rich enough! -- to live in a densely populated area with public transit. Same with housing. Houses are bigger and nicer, so you can get a nice one if you have the money or ... not.
This is where rising inequality makes such a difference. If enough people over a certain level means consumer demand shifts, and the only version of things you can do is the expensive one. If you can't afford the expensive one, you're in trouble. This is one way we are so deeply economically interdependent, even when we don't want to be.
I think this phenomenon is part of why the post-economic crisis time feels like such a huge problem rather than a dip in an already affluent set up. When times are even a bit flush, we ramp up -- we create systems in which the things we need to do work in a certain kind of way and demand a certain level of resources.
Then when things shift down -- even a bit -- we can no longer use those systems. It is, legitimately, a crisis, even if in some sense there is still a lot of money around.
Of course, another reason that virtually everyone, at all points up the economic ladder, feels like OMG we don't have enough money has to do with this obvious but usually unspoken fact: in advanced capitalism, the whole point of the system is to make you feel like you don't have enough money.
Especially in an affluent world, where you have to convince people to buy, what is advertising, except a massive scheme to convince people that they're inadequate as they are and that they would be less inadequate if they had this or that thing?
You put it all together, it's really no wonder we're all feeling so poor. In a way we have so much, and in another way, we don't have what we need. Those things seem contradictory but in a deep sense I think they're not.
Monday, March 16, 2015
Forced Social Choices And The Rhetoric Of Individualism, Or, I Don't Want An Apple Watch -- Yet
On a scale of 1-10, my current desire for an Apple watch is trending near 0. I don't know about you, but I'm trying for a little less intimacy with my gadgets, not more. Certainly the Guardian's description of its new "Moments" for the Apple watch didn't bump me up. Moments from the news tailored for my needs? "Timely, simple, glanceable?" "If a reader wants more, they can turn to our phone app to get the full story"? WTF?
I speak of my desire "currently" trending advisedly, because we all know how changeable and easily manipulated consumer desires are. Maybe in five years I'll be the one with the watch connector embedded in my skin, stopping by the Mac genius bar whenever I get a rash or take an unapproved form of bubble bath. Who knows?
Anyway, I was thinking about the Apple watch the other day, and I got to imagining what circumstances would make me change my mind, and I got to musing about how massively socially influenced our decisions about such things are these days. "Influenced" is probably too weak a word, even. Basically when it comes to the fabric of life these days, there are lots of things where you can't realistically opt out at all.
For example, many jobs now require not only cars and cellphones but also that you be on social media. I hate Microsoft Word and I try to avoid using it, but when there are these ubiquitous requirements to submit in .doc format -- what's a girl supposed to do? Just this morning there was an article in the New York Times about how online programs that are partly games and partly social media are going to force workers to bust their asses 110% or get canned.
Watch-wise, what's going to happen when your workplace tells you that it's a requirement that you wear a smartwatch so they can track your emotions and health so they can fire you for inefficient feelings and doing crazy shit like eating candy bars? Will we be glad to have the watch "option" around then? Isn't anyone else worried about these things?
I'm constantly trying in my tiny way to buck trends I think are awful, but sometimes I feel like a lone voice in the wilderness. As a person who is "carless by choice" catching or calling an occasional taxi is essential to my life. I live in dread of the time that "ride sharing" takes over, and traditional taxi service disappears, so that only smart-phone users can get rides and anyone who displeases their driver -- or is of the the wrong race/gender/sexual orientation/appearance/ability to afford a nice handbag -- can't get picked up. In hopes of supporting the old ways as long as possible, I ride the old-fashioned way. But I feel like it's a losing proposition.
I'm also freaking out about the possible disappearance of cash. I keep seeing these stories about how cash, being difficult to trace and antithetical to corporate interests in tracking customers' info, is going to be disappear. So I started trying to use it as often as possible. You may not know this, but cash is actually a pretty convenient form of payment. You can just put some "dollars" in a wallet or something, and then when it's time to pay you take them out and give them to the salesclerk. Voilà ! It takes like two seconds. But -- call me crazy -- I don't see "cash" as one of the big twenty-first century trends.
Every time I think about the coming Internet of Things I remind myself not to buy any "smart" appliances that can track my Pinot Grigio consumption, my preference for full-fat yogurt, and so on, and share it with corporate and government interests. But then I think about how that's going to be -- about how to get repair or replacement parts you're going to have to go on eBay and connect with enthusiasts and get to know someone who knows a guy who fixes things in his basement. Maybe I should quit my job and become an appliance repair apprentice?
What changes all this from an interesting set of sociological changes and into something bizarre and confounding is that the new impossibility of social independence is happening alongside a huge recommitment to the rhetoric of individuality.
Aren't you sick of hearing that people can do what they want, and make their own future, and have to take responsibility for their choices? Aren't you sick of the presumption that if you chose a thing, you freely opted in, and you don't get to complain about the consequences?
The way people talk, you'd think we were living on a fucking prairie and keeping alive by killing more small animals than the next guy, instead of facing, every day, choices like "play this ridiculous game and get nudged by your colleagues or ... starve." Thank you for playing!
Getting back to the watch. The one thing that might put me into positive watch desire territory would be if you could go out with just your watch. If your watch could function as your keys and your wallet and your phone -- and you didn't have to carry anything? No purse, or bag, or backpack? If you could wear a dress and shoes and a watch and that's it? Not have to carry anything? Hmmm ... if that were the deal I'd be crossing into dilemma territory.
But no -- the watch isn't even a replacement for your phone, which you still have to carry. It's just kind of a way for you to be more intimate with your phone, which you then have to find a place for and not lose. Lucky, I guess, for all those surveillance companies that are using your phone to secretly track your whereabouts and share them with law enforcement.
But hey -- you phone users? You chose to have a phone, right? So you'll have to suck it up.
Monday, October 13, 2014
Stuff
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| Thilafushi: garbage island |
Like everyone here in the pre-apocalypse, I have a fraught relationship with stuff. It's not that I have too much stuff. On the contrary. I live in a small one-bedroom condo and if you walked in you'd probably start rolling your eyes and muttering that I seem like one of those annoying people who keeps their stuff under control, doesn't abide clutter, and alphabetizes their books (after sorting them into appropriate categories, natch). And yes -- I am that person.
One reason I don't have too much stuff is that I have issues with stuff. This weekend I was cleaning out a few things, and at first I found some things I hadn't used and wanted to get rid of. Wordpress for Dummies. A skirt that I hadn't worn since Bush administration. A jacket that is now older than my students. Unwanted gifts that had passed their statue of limitations for how long I felt obligated to keep them around. It felt good. Constructive. Sensible.
But things quickly began to get a little out of control. I started to wonder why I wasn't getting rid of more stuff. I started to freak out about all the stuff I do have and why it's here haunting me. Why won't it leave me alone and free? What if I had to go somewhere in a hurry? What do you think, stuff, you can just anchor me here just by existing? I'll show you.
As I pondered throwing a way a perfectly good pack of envelopes and some printer paper, I suddenly remembered my father, a man whose issues with stuff were legendary and whose manic purges of stuff surely played a role in my current relations with stuff. My father hated stuff so much that back in the day, when I was a kid, he would throw away the pages of the TV Guide that were no longer relevant: since the midpoint staples came on the schedule for Monday, every night after that my father would remove the pages for that day, 'til come Friday, there were just a few pieces of paper flittering around.
Caught up in his anti-stuff mania, my father would throw away half-used pads of paper, as he vocalized his mantra over and over -- "If in doubt, throw it out!" -- and silenced his critics by pointing out that "we can always buy another one." As a kid I was half scandalized and half-thrilled at this craziness. I understood that throwing away useful things was in some sense wrong. But I loved the feeling of it -- the freedom, the independence from the weight of the stuff, the sense that life could be lived on a whim: if you need paper at 4:00, you can get some at the store at 3:00!
As an adult I've experienced this drive to get rid of the stuff again and again. I've thrown away all the paper notes from every phase of my academic life. I've thrown away all the diplomas I've ever earned. I've thrown away all my old letters -- letters on paper! written by a friend! to me!
As I was talking myself down this weekend and forcing myself not to throw away things I knew I'd want and need later, I reflected on why ordinary stuff feels to me like the end of the world.
One: stuff is about the inherent neediness and limitations of the human condition. You need bedding, and clothes, and pots and pans, and dishes, because you need to dress yourself and cook food to stay alive, and in the modern world you need stuff to do those things. If I threw away all my tights today, I'd have to go buy more tights tomorrow. Stuff is a reminder that if you want to wear crazy pink boots on Thursday, you have to procure and save those boots. They're not just conjurable out of thin air. In a very real sense, you are dependent on your stuff. That may not depress you, but it depresses me.
Two: stuff reminds us of the modern disappointingness of things. As consumers in a market society, it's our destiny to be disappointed, because it's the drive of the whole enterprise to make us want things we don't have. Mostly, stuff sucks. And in our particular consumer society, you can either be a normal person whose sucky stuff will last a few years at best, or you can be the kind of rich asshole who buys things intending that his great-grandchildren will use them. Either way, it's no good.
Three: stuff is death. I don't know what this means, exactly, but I think it's true. I don't know if you've read that book White Noise, by Don Delillo, but it's a book about death, and it takes place in a house full of stuff. After the Hitler scholar Jack Gladney has a conversation with his doctor about his impending death, he comes home and starts throwing things away:
"I threw away fishing lures, dead tennis balls, torn luggage. I ransacked the attic for old furniture, discarded lampshades, warped screens, bent curtain rods. I threw away picture frames, shoe trees, umbrella stands, wall brackets, highchairs and cribs, collapsible TV trays, beanbag chairs, broken turntables. I threw away shelf paper, faded stationary, manuscripts of articles I'd written, galley proofs of the same articles, the journals in which the articles were printed. The more things I threw away, the more I found. The house was a sepia maze of old and tired things. There was an immensity of things, an overburdening weight, a connection, a mortality. I stalked the rooms, flinging things into cardboard boxes. Plastic electric fans, burnt-out toasters, Star Trek needlepoints. It took me well over an hour to get everything down to the sidewalk. No one helped me. I didn't want help or company or human understanding. I just wanted to get the stuff out of the house. I sat on the front steps alone, waiting for a sense of ease and peace to settle in the air around me."
Why Star Trek needlepoints, old shelf paper, and umbrella stands say "death" to Jack Gladney I'm not really sure. But I'm with him 100 percent.
Monday, May 5, 2014
The Unbounded Obligation to Shop, The Deadly Virtue of Uncalled-For-Thrift, and My Price-Comparison Doppelganger
I was making dinner last Saturday and I went to cut up a red pepper and I couldn't get the price sticker off. I scraped and scraped as I ran the thing under hot water, and bits of red pepper and bits of paper got under my fingernail, and I got really irritated, and I got to thinking of all the other times I've been driven crazy by not being able to get sticker residue off a thing or not being able to open a package or whatever. Patricia struggles with modern packaging.
Thinking about packaging and its discontents got me thinking about what the purported solutions to such problems are supposed to be. There's a certain kind of thinking that would tell you that these are the kinds of problems that have market solutions. Markets self-correct: if you don't like some aspect of some product you can find a similar product with a different product and voilà ! Like a magic show or a montage in a movie, next week I'd be standing in front of the same sink in the same kitchen with the same glass of cabernet and the same expression on my face but I'd be washing a red pepper with an improved sticker.
Thinking about this movie-land capitalist solution got me thinking about what would be required for this to happen in real life, and I started picturing a world in which each little grocery store like the one on my corner carried otherwise identical red peppers but they each had different stickers -- a situation that would allow me to express my consumer preferences for sticker types. I pictured what I would have go to through to find out the red peppers were all the same except for sticker types, and to find out that the stickers themselves varied, and how I would have to go to every store and sample all the red peppers to see which sticker I liked best. This is a task anyone could certainly carry out -- assuming they didn't have a job to go to, a family to take care of, or healthy meals to prepare, and assuming they didn't want to do anything else with their lives beyond exercising consumer choice, like read books, play the piano, hang out with friends, or think about things.
Thinking about my doppelganger in this other world running around shopping and comparing options reminded me of this post on Naked Capitalism, originally by Corey Robin, talking about how "how much time and energy our capitalist world requires us to waste" reading up on things, keeping track of multiple accounts, looking for opportunities and comparing options -- a burden that, because they don't have accountants and personal assistants to do it for them, falls way more heavily on poorer people.
Thinking about the burdens of participating in extreme capitalism reminded me of the time we were renewing our mortgage (it's a Canada thing; don't worry about it) and we had a mortgage broker, who is someone paid to help you find the best deal for your needs, but who makes money from the bank, so the customer doesn't have to pay. You can imagine someone's glee at this concept: they have to help you find a good rate, so competition will be enforced! In fact the broker was fixated on the irrationality of preferring a fixed rate mortgage to a variable rate mortgage -- a preference I formed knowing it might cost me more dollars overall but preferring to have the peace of mind and predictability of a fixed rate so I could pay attention to other things, like reading books and talking to people and not thinking about my bank account.
Thinking about this choice I'd made to possibly not pay as little as possible reminded me of this paper I encountered last year on "Reclaiming Virtue Ethics for Economics" and how it included an argument about the importance -- the moral value, even -- of competitive shopping. The paper cites Mill associating the willingness to pay more with "indolence," and in its own formulation, say that "the the inclination to shop around, to compare prices, and to experiment with new products and new suppliers must be a virtue for consumers."
Thinking about the idea of virtue ethics for economics reminded me of another part of that paper, where they talk about the importance of having respect for the taste's of one's trading partners, and how that means partly "don't do this really dumb thing this guy did once where he referred to his own product as crap" but which also seems to mean that trying to give to people things they themselves want -- the authors say it's important to respect the preferences of the customer. And I thought again of the question I'd had at the time I first read the paper, which had to do with advertising, because in the version of capitalism we actually live in you'd be forgiven for thinking the businessperson's main goal is inducing in the customer a desire for something they didn't think they wanted, so that you could sell it to them. Were the authors committing themselves to the idea that advertising was immoral?
Thinking about the virtuous shopper whose boundless energy would propel her from store to store to find the most value for the best price reminded me of this Roz Chast cartoon I have on my office door of the "Seven Deadly Virtues" with the one panel about "Uncalled-for-thrift" where the woman is saying "Dented Cans of Peas, only thirty-nine cents!" and I thought about how passionate I am about avoiding uncalled-for-thrift, how it's been such a big part of my life, about how even when I was a waitress and made no money, I preferred to wear the same clothes all the time and take the bus and be a little wasteful to scrimping and saving and comparison shopping and buying dented peas so I could afford some bourgeois thing like a bed frame or whatever.
As I finished chopping the red pepper I looked up over the kitchen counter, thinking about the deadly virtue of uncalled-for-thrift, and my friend said, "What's wrong? You have such a serious expression on your face," and I said, "Oh, I was just thinking about some things."
Monday, January 27, 2014
Penis Envy, Or, I Can Haz Fluffer Plz?
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Monday, January 6, 2014
People As Lawn Furniture And Other Matters
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| Some Tiepolo angels |
Did you happen to read this story in The New Yorker in 2012 by George Saunders? "The "Semplica-Girl Diaries?"
If not you should read it, because it's great, because it's philosophical, and because it's funny and sad. Basically it's about a guy in the near future who turns forty and gets a diary and tries to write stuff down. He's lazy and forgetful about it, like we are. He's got kids and a job and things are sort of tough financially and the kids can't keep up, nice-things-wise, with the other kids at school, which makes our hero very unhappy.
Then some things happen and he gets a little bit of money, and it's just before the birthday of one of his daughters so he decides to surprise her by redoing their whole yard in the nicest, trendiest, most sophisticated way, so they can have a party there, and all her friends will be impressed and think she's cool.
The twist is this: in the near future, the trendiest most sophisticated lawn furniture is people.
They're Semplica Girls, to be precise. Science has found a way to wire up real people as decorations. The girls -- of course they are girls -- are dressed up as angels, and spend 24 hours a day three feet up, their white smocks blowing in the breeze. Naturally, the girls themselves come from poor countries where the money they make as Semplica Girls is sent home to feed and clothe starving siblings etc. etc.
One of the best things about the story is how realistic the presentation is, with moral hand-wringing and the inevitable rationalization about the good that comes about and the fact that the girls "chose" their situation. The idea of "human girls as permanent lawn decoration" is brilliant, because in one way it's crazy awful and in another way it's an apt parallel for so much of our own craziness. Crazy consumers of the future, they're just like us!
I often think about the SGs, hanging in the moonlight, quietly chatting, as the family sleeps inside. It's easy to think that the main problem with SGs is the simple one: people just aren't decorations. You can't just use a person as a piece of lawn furniture. The moral of the story would be that applying market values to people is the direction we're headed in and is wrong.
But honestly, I think it's more complicated than that. Just to start, there's the obvious parallel with exploited workers in poor countries now -- and they're not decorations, they're working. So it's not as simple as the problem of what they are doing.
Also, I think that when you get away from problematic contexts, you can use people as pieces of lawn furniture or other decorations and it's not really a problem. In a society of abundance and rough economic and social equality and no sexism and other bullshit, if you wanted to pay -- or barter for -- some good looking people to come lie around your pool? Or if you took turns being Pageant of the Masters for each others' parties? Whatever.
To me, what makes the SGs a horrific twist on a current reality is less the furniture aspect and more the HAVE NO LIFE aspect. I mean, they're up there all the time. They don't do anything else. They don't have meals with friends or hang out with their families or dance or go on dates or have children or anything. Being SGs is their whole life. That fact, of course, is made super double extra creepy by the fact that they're out there on the front lawn. Yikes.
If that's right, the relevance to our current situation is broader than the whole using-a-person-as-a-piece of furniture business, because we are rapidly becoming a society in which many people have no lives outside of work: people have to work several jobs, or they have to work all the time in order not to get fired, or they have to work all the time to even be on the lowest rung of some career ladder.
In this interpretation, the SGs aren't just a metaphor for the slaves, sex workers, and poorest people of the world. They are also a metaphor for us.
Monday, December 30, 2013
Separated at Birth? Cultural Capitalism and New Age Positivity/Magical Thinking
Over the holidays I stayed in a motel where the TV in the breakfast room was set to the TODAY show. You could probably have a whole blog where you just talked about how weird and depressing the TODAY show is -- like, why are they shouting all the time? is it really just a commercial? for what? But here I want to focus on just one thing.
While I was munching some product of an unholy alliance between "continental breakfast" and "real food" and browsing my twitter feed for non-holiday content, a segment came on in which the hosts visited some women who were dreaming of a better life. Because I was only half paying attention I don't know if the narrative was "poor people in the US, once given the proper tools and a kick in the pants, can really make it work!" or whether it was "poor people from some poor country, provided with a little American ingenuity and a kick in the pants, can really make it work!"
But whatever -- it was about how some people could do some things to pull themselves up by their bootstraps to become Future Bosses of America.
In this case the women were being interviewed about their hopes and dreams and the means they were taking to get where they wanted to be. As one of them explained that "executive" was her goal, a group of them laughed nervously in that "we're teasing, but we're with you" kind of way. I get what she was saying: her goal was vaguely to have money and be in charge of something and wear nice clothes to work.
The TV people asked the women what steps they were taking to achieve their goals. And one thing that came up was that they'd been encouraged, by some do-gooder, I suppose, to make dream books -- like scrapbooks where they'd paste in the things they wanted. These women had pasted in pictures of smartphones, cars, electronics -- basically all the stuff anyone would want in modern society if they didn't already have it.
And I thought, Wait. Is this a "hard-headed Cultural Capitalist world view" narrative or a "soft-headed New Age Positivity/Magical Thinking" world view narrative?" Because it could be either.
Weirdly, these two are twins, separated at birth, with the same "dreams," "you can do it!" and "rise to the top" motifs.
I think of "cultural capitalism" as the cultural aspects of the range of views associated we might call extreme capitalism. As a political and economic set of ideas, extreme capitalism is for free markets, deregulation, the dismantling of government benefits and protections, rights for corporations and so on and so forth.
But like other political and economic ideas, extreme capitalism comes with a set of cultural aspects. These vary, but often are situated so as to contain some or all of the following: individuals are responsible for their own futures; no matter how poor you are, you're "free" unless someone is actively getting in your way; citizens are customers, exercising choice by spending; people, like mini-corporations, have to self-promote and make deals as a way of providing for themselves.
New Age Positivity/Magical Thinking is more diffuse and varied, but I associate it with three things. First, there's the New Age business. Many forms of this suggests "looking inward": since "it's all in how you look at it," if you're unhappy, you should first consider how things are inside your mind, instead of first considering how things are in your external world. Second, there's Life Coaching as a strategy for life. "You can do anything you set your mind to" is the motto here. And third, there's The Secret. You know, that thing where if you want something you think about it really hard and it happens for you.
I expect many people who find one of these world views attractive find the other one disturbing.
And yet the similarities are surprising. The individual is constituted as a contained entity independent from their surroundings. The person is absolutely responsible for her or his own future. What's "possible" is understood as dependent only on the person's internal state, and not on any features of the person's surroundings. Freedom comes from within.
If You don't like what you got, You can change it: You and only You!
As I see it, there's also something interesting and broader here about the role of kindness in personal relations. When it comes to other people, the New Age Positivity is associated with kindness and an open-heart. Which is fine, but as we all know, kindness isn't justice, and there's a difference between institutional support and charity.
Cultural Capitalism, in its own way, is all for kindness as well: when the state is not there to set rules and help provide for the least able and least well off, it is through acts of kindness and grace that the poor will survive.
You know that website McDonald's made with advice for employees that got people so mad? Check these out:
"Breaking food into pieces often results in eating less and still feeling full."
"Singing along to your favorite songs can lower your blood pressure."
"Stress hormone levels rise by 15% after ten minutes of complaining."
These are Cultural Capitalism: they're advice on how to try to make your life work when you have crappy food, no healthcare, no money and lots of stress. But they'd also fit comfortably within any Best Practices Guide for New Age Positivity/Magical Thinking.
They're both. Just like the advice to deal with poverty by pasting pictures of consumer goods into an album.
Monday, December 9, 2013
Just Because You're Paranoid Doesn't Mean They're Not Out To Get You: Revealed Preference Edition
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| Giacinto Gimignani, An Angel and a Devil Fighting for the Soul of a Child, via Wikimedia Commons |
Maybe you've had an inchoate sense that dark forces are aligning against you. Maybe you're scared. Maybe you're too bored to think about it for more than five minutes. Well you're in luck, because to preferred clients of TKIN like yourself, we are proud to offer our premium service: we think it through so you don't have to.
This week, how advertising and cost-benefit analysis bond in unholy matrimony, spawning The Policy Methodology From Hell.
As we all know, if you're wondering how to make policy decisions, one popular answer is "cost-benefit analysis." And as we all know, if you're wondering what to count as a cost and what to count as a benefit, one popular answer is an "economic" one. What a person prefers is what is a benefit to them; giving up what is preferred is a cost; where for a preference set to be rational just means that it obeys formal consistency axioms like transitivity.
Maybe less well-known is that if you're wondering how to tell what preferences a person has, one popular answer is that the preferences to count are "revealed preferences." If you chose x over y, you manifested a preference for x; if you paid good money for that future-item-in-a-landfill tchotchke, you showed that you revealed a tchotchke-related preference.
It's obviously not news that there's something shady about the use of revealed preferences to reason about what is good and bad. What people choose is shaped by what options they have. And in classic "sour grapes" fashion, people who have no access to a given option sometimes come not to prefer it -- their preferences are "adaptive." Also, people might choose on the basis of false information. No one thinks the person who mistakenly ingests pesticide in food has some kind of latent preference for death.
But one another interesting fact about revealed preferences doesn't come up as often, overshadowed as it is by all these other things. That has to do with weakness of will. It's evidently a problem, because if you thought choosing y was for the best, but you caved to pressure/cravings/madness for x, then your choosing x plausibly does not plausibly reflect a way that x is good for you, and so counting your revealed preference as a preference would be a mistake.
It's easy to get lost in the philosophical thickets of weakness of will, meandering around like a drunk person, trying to figure out what could possibly determine the difference between "I chose it even though I thought it best not to" and "I chose it because I changed my mind" and other important distinctions. But perhaps we can say this: there is sufficient agreement on the concept to allow for a robust research program in the social sciences. Roy Baumeister and his colleagues have conducted study after study measuring the effects various things have on weakness of will.
One conclusion they came to will surprise no one who has lived a human existence, and that is that the will is a thing that can be worn down.
Ask people to exercise their will -- eating radishes instead of chocolate, keeping a straight face when something is funny, etc. etc. -- and they'll become less and less able to effectively exercise their will. They call this "ego depletion." The "active self" is a "limited resource."
Among other weird things, this means that they more you have to resist temptations, the more you deplete your ego. The more you deplete your ego, the less you're able to resist temptations. So the more environmental factors there are requiring resistance -- the more bakeries you have to walk past, the more click-bait you have to ignore, the more advertised consumer items you have to not buy, the more likely you'll exhibit the weakness of will.
And this is where it gets interesting. Because when you put "the preference taken into account in cost-benefit reasoning fail to track your good when there's weakness of will" together with "the more you have to resist, the less you can resist," what you get is that the massive forces always present in a consumer society, urging you to BUY EAT DRINK ENTERTAIN YOURSELF YOU DESERVE IT, are actually making your revealed preferences less likely to be for your actual preferences.
Let's do an example. In one of their Freakonomics books, Levitt and Dubner said that fighting climate change through change in behavior was pointless because "It's not that we don't know how to stop polluting the atmosphere. We don't want to stop, or aren't willing to pay the price."
Their evidence for the implicit claim about preferences is our behavior: our behavior reveals preferences for convenience and fun over environmental goals. Plausibly, our actual preferences are sometimes for clean air and a world inhabitable by our children even when immediate forces make it hard to resist the temptations of climate damaging behavior. So basing judgments about our good based on our revealed preferences is a planning FAIL.
What's crazy about this whole thing is that the more other stupid temptations we have to resist -- the more we're subjected to BUY EAT DRINK ENTERTAIN YOURSELF YOU DESERVE IT -- the more likely we'll fail to act in accordance with our judgments, and thus the more likely that cost-benefit analysis will track our preferences for stupid consumer goods instead of, you know, clean air and water.
Remember the old picture of the angel on one shoulder and the devil on the other? This is like the devil has two kinds of minions: those shouting at you to listen and obey, and those who watch you obey and conclude: Well, we know what will make that person better off, nudge nudge wink wink.
You see why I called it an unholy alliance, eh?
Monday, May 27, 2013
Guest Post: Class-based Aesthetics As Moral Lodestars: Reflections On Meghan Daum's Misspent Youth
This guest post is by my former co-blogger at Commonwealth and Commonwealth, Captain Colossal.
In 2001 Meghan Daum wrote this book of essays: My Misspent Youth which was re-released this year with a new forward. The first essay is about how Daum can’t afford to live in New York as a writer anymore and is moving to Lincoln, Nebraska and I read it when it was published in the New Yorker and I remember thinking, But you’re published in the New Yorker meaning you have achieved the pinnacle of everything. And I envied her then because she had this essay in the New Yorker, but also because she had put so well into words a feeling that I had at the time, which was that my dream of life was not one I would be able to afford either financially or spiritually. And re-reading it now, I still envy her, because she’s cool.
They’re great, these essays, and it’s cool that they’re written by a woman, because I feel like I read, and love, so many essays of this sort by men and it can get me a little testy, even while I’m reading and loving a particular essay by a particular man, this sense that men get to do reflection and confession and summing up to the extent that the reflection and confession and summing up remains unapologetic and High Art, while women only get to do it if they Learn Things along the way.
And then I stumble a little bit on Daum’s dismissiveness, an overabundance of cool, perhaps, about certain kinds of people. There’s this essay about a polyamorous and sci-fi centric clan, the Ravenhearts, in Northern California, where I stumble the hardest. (Note: the only thing that gives away the age of the essay is not Daum’s attitude towards polyamory itself, which is very laissez-faire, but the fact that she fails to identify the reference on the t-shirt of one of the clan, which reads, Winter Is Coming. So right. Daum is fine with the polyamory, but she’s a little less fine with the sci-fi-ness of the Ravenhearts. She starts with a reminiscence from her college days in which she stands by idly as someone pours a beer onto the velvet cape of a jouster and feels no guilt. And the essay never says whether or not this is something that she feels guilt about now.
She doesn’t go for the Ravenhearts, and not because of their complicated or unusual sex lives, but because of their tackiness in a particular kind of sci-fi way -- t-shirts with slogans and long hair and dumb books. It’s an aesthetic judgment that she can’t really get past. Which is one of the themes of the book -- after all, there’s an essay about how wall-to-wall carpet is something that Daum can’t live with, not because of practical concerns, but because: "Carpet is otherness. It is not my house and not the house of ninety percent of the people I know. It’s more than just not my style, it’s not my oeuvre." This is a position I am totally sympathetic to -- there are certain brands I refuse to buy things from not because their product is ugly or made via a particularly grotesque form of sweatshop labor but because to buy from them would taint my conception of myself. I am embarrassed about it. But really, also, I still feel it.
I was thinking about Daum and then I was in the gym, actually in the locker room, thinking about how I looked and being dissatisfied with it, and dissatisfied with it in some way that, again, leapt from an aesthetic judgment about myself to a moral judgment about myself, because, like Daum, in some ways aesthetics, and not Picasso aesthetics or even LeCorbusier’s aesthetics, but commercial, class-based aesthetics, have become my moral lodestars.
Which brings me back to the world’s greatest essay, Lionel Trilling on Mansfield Park, which discusses "the Terror which rules our moral situation, the ubiquitous anonymous judgment to which we respond, the necessity we feel to demonstrate the purity of our secular spirituality, whose dark and dubious places are more numerous and obscure than those of religious spirituality, to put our lives and styles to the question, making sure that not only in deeds but in décor they exhibit the signs of our belonging to the number of the secular-spiritual elect."
I judge so anxiously my own aesthetics and then I turn that judgment even more harshly on those around me, without noticing. And this is no good. Because when dragged out into the light I believe we all deserve mercy. We deserve kindness. We deserve not to subject each other to the loofah of our highly refined aesthetic sensibilities, which are all different, but all pitched at so high a grade of distinction that two perfectly identical t-shirts can convey entirely different things depending on who is wearing them, which is why Don Quixote is different if written by Pierre Menard.
And then I try to imagine what Gore Vidal would have made of the Ravenhearts and whether Gore Vidal’s almost certain snideness towards them would have had a different effect on me than Daum’s response, and then I think about what I have internalized about women and kindness and that’s another thought for another day.
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